最后更新 / Last updated: 2026-09-13
在官网购买 Zip7zX Pro（年付或买断）后 14 天内，如果你对产品不满意，可以申请全额退款，无需说明理由。
If you are not satisfied with Zip7zX Pro (annual or lifetime) bought on this website for any reason, you can request a full refund within 14 days of purchase — no questions asked.
发送邮件至 ezmillr12@gmail.com，附上你的订单号（Paddle 购买确认邮件，或微信支付成功页面 / 邮件中均有）。我们会在 2 个工作日内处理。Paddle 订单也可以直接联系 Paddle 的买家支持申请退款。
Email ezmillr12@gmail.com with your order number (found in your Paddle confirmation email, or on the WeChat Pay success page / email). We process requests within 2 business days. For Paddle orders you may also contact Paddle buyer support directly.
Paddle 订单由 Paddle 原路退回你的付款方式（银行卡 / PayPal 等）；微信支付订单由我们原路退回微信。退款到账通常需要 5–10 个工作日，具体取决于你的支付机构。
Paddle orders are refunded by Paddle to your original payment method (card / PayPal, etc.); WeChat Pay orders are refunded by us back through WeChat. Refunds typically arrive within 5–10 business days depending on your payment provider.
在 Mac App Store 购买的 Zip7zX Pro，退款由 Apple 处理，请通过 reportaproblem.apple.com 申请，适用 Apple 的退款规则。
Zip7zX Pro bought in the Mac App Store is refunded by Apple: request it at reportaproblem.apple.com under Apple's refund rules.
退款完成后，对应的激活码将失效，应用回到未授权状态（免费能力不受影响，Pro 能力在试用期结束后需要新的激活码）。你本机的文件不受影响。
Once refunded, the corresponding license key is revoked and the app returns to an unlicensed state (free features keep working; Pro features need a new key once the trial ends). Your files are untouched.