最后更新 / Last updated: 2026-09-11
购买 Rightora（年付或买断）后 14 天内，如果你对产品不满意，可以申请全额退款，无需说明理由。
If you are not satisfied with Rightora (annual or lifetime) for any reason, you can request a full refund within 14 days of purchase — no questions asked.
发送邮件至 ezmillr12@gmail.com，附上你的订单号（Paddle 购买确认邮件，或微信支付成功页面/邮件中均有）。我们会在 2 个工作日内处理。Paddle 订单也可以直接联系 Paddle 的买家支持申请退款。
Email ezmillr12@gmail.com with your order number (found in your Paddle confirmation email, or on the WeChat Pay success page/email). We process requests within 2 business days. For Paddle orders you may also contact Paddle buyer support directly.
Paddle 订单由 Paddle 原路退回你的付款方式（银行卡 / PayPal 等）；微信支付订单由我们原路退回微信。退款到账通常需要 5–10 个工作日，具体取决于你的支付机构。
Paddle orders are refunded by Paddle to your original payment method (card / PayPal, etc.); WeChat Pay orders are refunded by us back through WeChat. Refunds typically arrive within 5–10 business days depending on your payment provider.
退款完成后，对应的激活码将失效，应用回到未授权状态（免费能力不受影响，Pro 能力在试用期结束后需要新的激活码）。你本机的文件不受影响。
Once refunded, the corresponding license key is revoked and the app returns to an unlicensed state (free features keep working; Pro features need a new key once the trial ends). Your files are untouched.